▸ Project Lifecycle

COTS Software Implementation

Critical Logic IQM Triangle — Intended Behavior

From defining business needs through sustained maintenance & operations — built on Critical Logic's Intelligent Quality Management, IQM framework. Hover any element for details.

Phase 01 Validate Intended Behavior
🏢

Vendor

Software capabilities, roadmap & licensing

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📋

Business Requirements

Process needs, workflows & objectives

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👥

Customer Requirements

End-user expectations & service levels

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🗄️

Legacy Systems

Existing data models & constraints

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🔗

Interfaces

Third-party systems & API touchpoints

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feeds into
Phase 02 Implementation & Delivery
STEP 01
🔍

Review & Analysis

Evaluate system designs and requirements to surface gaps, conflicts, and risks prior to implementation.

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STEP 02
📐

Strategy & Implementation

Create a comprehensive test strategy to establish standards and a quality framework.

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STEP 03
🏗️

Construction & Management

Build, configure, and integrate the solution according to validated system designs and requirements.

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STEP 04
📋

Requirements Management

Review and disposition proposed requirement changes in a controlled fashion that maintains traceability.

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STEP 05
📡

Communications

Inform stakeholders of progress, risks, and decisions while measuring verification and go-live readiness.

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leads to
Phase 03 Verification of Delivery
STEP 01
🗂️

Design & Trace

Design tests and trace them back to validated requirements, ensuring all requirements have sufficient test coverage.

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STEP 02
🧪

Testing & Defects

Execute validated tests, logging results and managing any applicable defects through to resolution.

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STEP 03
👥

UAT

Develop and run User Acceptance Tests that confirm the solution meets real-world business needs under realistic conditions.

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STEP 04
📊

Reporting

Determine if the solution meets quality standards required to proceed to go-live with an evidence-based assessment.

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STEP 05
🚀

Cutover

Coordinate all people, process, data, and technology to transition the solution into production.

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Phase 04 Sustained Operations
STEP 01

Validation

Assess the system immediately after go-live to confirm the solution has been deployed correctly and processes are operating as intended.

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STEP 02
🔎

Triage

Establish a process for capturing, prioritizing, and managing defects post-go-live.

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STEP 03
📈

Monitoring

Measure KPIs against performance & quality indicators to create an evidence-based view of the system's ability to serve its intended purpose over time.

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STEP 04
📝

Requirements Maintenance

Maintain requirements, process models, traceability artifacts, and technical documents to ensure accuracy through changes.

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STEP 05
🤖

Automated Regression

Implement an automated regression testing capability to validate the stability and integrity of the system through changes.

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